OREANDA-NEWS. Today, we’re thrilled to announce Salesforce has signed a definitive agreement to acquire Demandware, the industry's leading enterprise cloud commerce platform that enables brands to deliver unified, personalized experiences for consumers across every touchpoint.

Salesforce’s acquisition of Demandware, a recognized leader in the digital commerce industry, will extend the company’s CRM leadership and position it to capture the multi-billion dollar digital commerce market with what will be the new Salesforce Commerce Cloud.  

The Salesforce Commerce Cloud will be an integral part of Salesforce’s Customer Success Platform, creating opportunities for companies to connect with their customers in entirely new ways. Salesforce customers will have access to the industry’s leading enterprise cloud commerce platform, and Demandware customers will be able to leverage Salesforce’s leading sales, service, marketing, communities, analytics, IoT and platform solutions to deliver a more comprehensive, personalized consumer experience.

Please refer to our FAQ below if you have questions about today’s exciting news!

Who is Demandware?

Demandware is the industry's leading enterprise cloud commerce platform that enables brands to deliver unified, personalized experiences for consumers across every touchpoint.

Who are Demandware's customers?

Leading global brands including Design Within Reach, Lands’ End, L’Oreal and Marks & Spencer rely on Demandware to power their commerce and connect 1:1 with consumers across the web, mobile, social and in-store experiences.

How many employees does Demandware have? Where is the company based?

Demandware has more than 1,000 employees. The company is headquartered in Burlington, MA with additional offices across the U.S., as well as Australia, China, Denmark, France, Germany, Italy, Japan and the Netherlands.

Why is Salesforce buying Demandware?

Salesforce’s acquisition of Demandware, a recognized leader in the digital commerce industry, will extend the company’s CRM leadership and position it to capture the multi-billion dollar digital commerce market with what will be the new Salesforce Commerce Cloud.  

How will the acquisition benefit customers?

The Salesforce Commerce Cloud will be an integral part of Salesforce’s Customer Success Platform, creating opportunities for companies to connect with their customers in entirely new ways. Salesforce customers will have access to the industry’s leading enterprise cloud commerce platform, and Demandware customers will be able to leverage Salesforce’s leading sales, service, marketing, communities, analytics, IoT and platform solutions to deliver a more comprehensive, personalized consumer experience.

How much is Salesforce paying for Demandware?

Please see our press release.

When will the transaction close?

The transaction is expected to close in the second quarter of Salesforce’s fiscal year 2017, ending July 31, 2016.

Will the Demandware team join Salesforce?

Yes, the Demandware team will join Salesforce upon the closing of the transaction, which is expected to occur in the second quarter of Salesforce’s fiscal year 2017, ending July 31, 2016.