OREANDA-NEWS. July 09, 2014. Another branch of Unibank – “Hakhtanak”, located at the following address: Yerevan, Komitas 62, N 94, has passed to the “single-window” principle of customer service.

In this way, Bank’s customers may do any banking operation by applying only to a single employee of the bank. There is no need to apply additionally to the cashier or any other service manager.

In order to improve the customer service and optimize its branch performance, all 46 branches of Unibank will step by step pass to the “single window” principle of customer service. The project is already realized in “Opera” (Yerevan, Sayat Nova), “Acharyan” (Yerevan, Acharyan 22 N51), “Yeritasardakan” (Yerevan, Abovyan 23/2), Komitas (Yerevan, Komitas 15/2) and “Zvartnots” (Zvartnots airport) branches.

We should remind that payment terminals are placed in all Unibank branches for customers to be able to repay their loans and replenish accounts. Terminals are also placed in two of the VEGA chain stores.