OREANDA-NEWS.   Ryanair, Europe’s favourite low fares airline, today (9 June) released its May customer statistics which confirm that Ryanair remains Europe’s No 1 customer service airline with:

         89% of 51,000 flights arriving on-time (down due to ATC strikes)
         Less than 1 complaint per 2,000 passengers
         Less than 1 bag complaint per 2,000 passengers
         Over 99% of all complaints answered within 7 days.
 

Ryanair’s Robin Kiely said:

“Ryanair carried 8.2m customers in May with over 89% of our 51,000 flights arriving on-time – a decline on May 2013 due to French ATC strikes – as we continued to improve our customer experience. All Ryanair customers may now bring a small 2nd bag on board, make faster bookings and register their details on our easier to use website, enjoy “quiet flights” and allocated seating, and use their personal electronic devices at all stages of their flight, as Ryanair continues to deliver so much more than just the lowest fares in every market we operate.”